Sunday, July 08, 2007

Crisis of Identity

In the very first article in this series, we introduced Don Quixote, who declared: “I know who I am”.

We now revisit this question of self identity by looking at a contrasting, but remarkable character of Mahabharata, namely Karna. The great character of Karna, who has fascinated many scholars and lay people alike is an example of what happens when one doesn’t establish his self identity and comes to terms with the question

“Who am I?”. When one gets trapped in a quest for self identity, one fails to build on the person one is.

Karna was born to Kunti before her marriage, but was abandoned by her and was raised by a Suta. From childhood, Karna had an inkling that he was a Kshatriya and not a Suta, but he didn’t know who he was, or whose son he was.

Thus he was engaged in a life long and futile search for the answer to the question, “Who am I? Whose son am I? Am I a Kshatriya?”

He had to show that he was in no way inferior to Kshatriyas in general, and the Pandavas in particular, especially Arjuna.

This need to demonstrate his abilities was what led Karna to gatecrash, first into Draupadi’s marriage and then into the graduation ceremony of the Kauravas and Pandavas. These intrusions led to his humiliation, and his hatred towards the Pandavas, fuelled by Duryodhana.

At times he was the picture of nobility, but at others such as during Draupadi’s humiliation, he was mean and unchivalrous (he was the one who suggested her disrobing in the court). He took the lead on killing Arjuna’s boy Abhimanyu when the latter was without a chariot or even weapons.

This contradiction in Karna’s character was due to him being caught in an identity crisis. Not knowing whose son he was, or whether he was a Kshatriya, he had launched an endless effort to prove himself superior to Arjuna.

The trouble with this kind of effort is that it consumes one’s mental energy more than that of the adversary.

Everyone starts life with some advantages and disadvantages, and one has to judge which are the disadvantages one can overcome through one’s own effort, and which are the ones one has to reconcile oneself with.

The supreme example of this reconciliation is Vidura, who was the wisest person in the court, but could never get any status because of his birth. He knew what was possible and what wasn’t. In Things Fall Apart,the remarkable book by Chinua Achebe, the main character, is after the same futile quest to prove himself.

It wasn’t that Karna was a person of no scruples or principles. He was a great donor, a danavir who would never turn away a person requesting him for anything.

He was true to his word of friendship to Duryodhana right to the end; even when Kunti came to him just before the war finally revealing who he was, and asked him to join on the side of his brothers, Karna flatly refused.

He wouldn’t ditch Duryodhana at this supreme moment, but promised to spare all his brothers except Arjuna. But this vow , as also his act of giving away his armour, while enhancing his personal stature as a danavir, undermined the strength of the Kauravas, who depended on Karna greatly.

Karna’s life tells us that narrow principles are no substitute to a firm value system. That is why leadership is as much about developing and inculcating a broad value system as developing specific skills.

Karna might have equalled Kshatriyas in the skills of warfare, but when confronted with the value system of Kshatriyas, he didn’t make the grade, whether it was in the case of the disrobing incident or fleeing the scene when Duryodhana was captured by yakshas in the forest during one of Duryodhana’s hunting-cum-taunt-the-Pandavas trips.

Mere development of skills for the leader himself and for the organisation members without a strong underlying value system leads to an empty shell, with nothing at the core, and it crumbles at the first onslaught. Such leaders cannot cope with defining moments when they come.

Leaders are, as we have pointed out earlier, people who give, not people who take or are only interested in taking.

With passion for a cause that is relevant to their followers, leaders sacrifice and live more and more for the sake of their followers.

But in the process, warns Mahabharata, leaders have to be careful where they are going — the very fact of their being selfless can make them tyrants, accountable to no one. This can fail them in their defining moments.

The character who brings this point up most clearly is Bhishma. Traditionally, Bhishma is viewed with great respect — a grand old man who gave up a lot in his life, was bound by his vows, who always supported Hastinapura, and joined Kauravas because he had lived in their court and eaten their salt.

But the character is immensely more complex. He became Bhishma after the terrible vows he took to enable his aged father to marry a young girl he got infatuated with: to give up his right for the throne, and not to marry.

After the death of his father, Bhishma, though not the king, wielded considerable power.

His subsequent actions were taken conscious of this power, and though done with absolutely no personal motive, these action were taken with complete imperviousness to the sufferings caused to the victims, especially the women characters.

Ambika, Ambalika, Gandhari, Kunti, Madri, all suffered due to Bhishma’s choice of their husbands. Amba’s life was ruined by his impetuous abduction of her. He failed to stop the game of dice, or the humiliation of Draupadi. But he neither felt contrite for his actions, nor was he ever made accountable: largely because he was seen as someone who had sacrificed everything in life, and wanted nothing for himself.

Leaders face the danger of falling into a trap of self righteousness derived from self sacrifice.

Gandhi himself perhaps fell into this trap. He had abjured his possessions; he had given up conjugal life; he had definitely not let his sons grow in his shadow; he was frugal, self denying almost to the point of being an ascetic.

But having given up everything, he could now take actions without any real accountability. No one could question his motives because he had no self-interest.

He rapidly acquired a halo of infallibility and didn’t readily tolerate dissent. The great reliance on his “inner voice” was a prescription to almost a dictatorial behaviour.

True, Gandhi never seemingly imposed his views on any one; he had no formal authority over anyone. Yet, because so many others depended on him and his advice, his words carried a huge weight, and effectively became orders.

And his sacrificing his whole life for the country also led to his actions becoming virtually unaccountable.

As Irawati Karve, the author of Yuganta, a fascinating interpretation of Mahabharata, says: when a man does something for himself, his actions are subject to the jealous scrutiny of others. But when a man sacrifices himself completely, and lives for the sake of others, the normal limits vanish. He can then become completely ruthless in carrying out his objectives.

She says beautifully: “The injustices done by idealists, patriots, saints and crusades are far greater than those done by the worst tyrants.”

Leaders have to be wary of this danger.

Chanakyaniti: play the game

The name of Chanakya has become synonymous with a machiavellian, cunning, ruthless style of leadership.

The above epithets are, to a large extent, justified. But Visakhadatta’s play Mudra Rakshasa reveals another side of him and shows him as a much more complex character, with important messages for leadership.

In his remarkable TV serial Chanakya, Chandra Prakash Dwivedi has captured Chanakya’s character in a remarkably convincing way.

Like Tughlaq, Chanakya is very clever, playing games all the time. But, unlike Tughlaq, he succeeds — every time. When we see the play Tughlaq, we feel somewhat revolted at the Mad King. When we see Mudra Rakshasa, we come out with a feeling of admiration for Chanakya.

Mudra Rakshasa is a story of an intricate plot developed and played to perfection by Chanakya. To give a historical perspective, Chanakya, a teacher in Taxila University, had seen the Greeks invading and conquering North Western India.

He, like Joan of Arc, wanted to raise an army to drive out the Greeks, and got the support of many kings in north India, but he knew that the support of the largest and most powerful kingdom of that time, Magadha, was needed to ensure success.

He therefore approached Nanda, the corrupt, decadent and arrogant King of Magadha. It was on this mission that he was given the famous insult of being thrown out of the court by the tuft of his hair, which he vowed not to tie again till he deposed of Nanda.

Chanakya, with the aid of his remarkable protégé, Chandragupta, eventually raised an army and defeated Nanda. He went on to found a vast and glorious empire which unified most of India and gave it the rules of state governance.

The play starts soon after this conquest and the installation of Chandragupta as the king and Chanakya as the prime minister.

The plot devised by Chanakya was, surprisingly, to bring to the court Rakshasa, the able and loyal prime minister in the Nanda regime, so that he could be made the prime minister to Chandragupta.

Chanakya recognised the excellent qualities and abilities of Rakshasa, and among which was the latter’s sense of loyalty.

Hence Chanakya wanted Rakshasa not only to come over as the prime minister but also do so willingly. To achieve this, he weaved a complex plot involving the signet ring of Rakshasa. Hence the title of the play, Mudra Rakshasa, or the signet ring of Rakshasa.

The plot is ruthless and involves extensive use of spies, double dealers and dirty tricks. Chanakya condemns to death a close friend of Rakshasa (actually this is a ruse), who had given shelter to Rakshasa’s family when he was in exile.

The condition for the release of his friend was that Rakshasa must accept the prime ministership of the kingdom publicly. Rakshasa agrees, and Chanakya retires from public life, going back to teaching.

Authenticity Revisited

Chanakya is by no means a straightforward person. His schemes for eliminating his rivals in fact bear a remarkable resemblance to those of Tughlaq. He is totally ruthless and unemotional: he doesn’t think twice before bringing Rakshasa’s friend for execution on a trumped up charge.

He doesn’t hesitate in killing many kings who weren’t loyal to Chandragupta. He has no hesitation in forging letters and using Rakshasa’s seal for his own ends.

Yet there are some vital differences in the two characters that set them apart. Chanakya may be a crook, but he is a straight crook, unlike Tughlaq who always wears a mask, a crooked crook.

When a game of poker is played, deception is the essence. So is the case with statesmanship. But followers must know when the poker game is on, and where they stand. Chanakya lets this be known to them in no uncertain terms.

It’s because of this that all his spies — who work as double agents for Rakshasa also — trust him, and he trusts them.

Even in poker, there are rules for deception. Chanakya is adept at playing the game within these rules, though many of the rules are made by himself. But once he makes them, he plays by those rules. This leads, if not to his credibility, definitely to his authenticity.

Means and Ends Revisited

Chanakya’s means certainly weren’t pure. Gandhi was uncompromising on the need for the purity of both ends and means.

Chanakya’s means, however, don’t seem despicable because he had a trump card like Gandhi — and that was purity of purpose which made all the difference.

We are willing to forgive him for his actions because what he was seeking to do was to have a strong state under an able minister.

We also note that he wanted nothing for himself in the end — in fact, his greatness lay in the recognition that after the initial period of installation of the new king was over, what was needed was a new type of minister who could be an able administrator like Rakshasa rather than a tempestuous leader like himself. Thus all his actions were aimed at making sure that he would be able to abjure his power.

It may be difficult to answer categorically the question of whether wrong means can be justified for achieving noble ends. Even Lord Krishna couldn’t stick to the narrow and straight path.

As they say, sometimes, the shortest distance between two points in life may not be a straight line. But how much crookedness is acceptable calls for a sense of perspective; a sense of balance. Leadership has much to do with acquiring this balance.

A Question of Ethics

All over the world unethical practices are now considered to be a serious problem. Earlier there was collective responsibility: more reliance on norms laid down by religion, laws and codes of conduct.

Principles of ethics lay down norms for good behaviour by distinguishing between virtues and vices. Values and ethics are closely related. Without values, ethics have no base to stand on.

But, distinction between principles and practices in ethics is vital. To be ethical in one’s life when it’s accepted that all ethical tenets are relative and all ethical practices are situational, one has to learn to take ethical decisions with full awareness.

Ethical problems present themselves as conflicts, dilemmas and paradoxes. The need is to realise that principles may lay down “right” and “wrong”; practice distinguishes between “good” and “bad”.

Moreover, it’s not always choice between good and bad, it can be between more good and less good, or between more bad and less bad.

The old approach was essentially regulatory in nature: religious, legal and political, based on ideas of sin, crime, and corruption. We are now more interested in positive ideas such as courage and trust.

The best type of courage is moral courage. One who has it can take more risk and act boldly with a high degree of confidence. Further, our acceptability in our own organisations and in our own societies depends on trust others have in us.

The emphasis now is shifting towards individual responsibility: ethical choices, good compromises, moral courage, right to information, transparency, and accountability. They haven’t produced satisfactory results, mainly because the process of implementation is dominated more by avoidance than by compliance.

To bring home these points in the classroom, we have used “Satyadas,” a very interesting story written by Bimal Kar and published in Katha Prize Stories — 2.

In it, a character named Raghunath, running a small shop in a small town, is content with earning his frugal living.

He is religious in outlook and compassionate towards others. One afternoon, when it’s raining, an old man, a poor vendor of herbs named Satyadas comes to his shop. He’s running a high temperature.

Raghunath provides him food and shelter. In the morning, the visitor is again provided hospitality. He then leaves for another destination leaving behind a pouch containing six gold coins and a ring studded with gems.

Raghunath waits for him for several months to return and then on the persuasion of his wife Jamuna, he sells the contents of the pouch one by one, sets up a bigger shop, and, builds a comfortable house for himself to live in. He starts life with dignity in society.

But one fine day, suddenly Satyadas makes his appearance. Raghunath is shocked. He’s not as hospitable as before.

On the contrary, he thinks as if a devil has turned up and wishes he leaves quickly. As Satyadas is about to leave, conscientious Raghunath asks: “Did you leave behind something here when you visited last time?” Satyadas says: “I don’t know. God knows everything.”

The story ends here leaving Raghunath with deep sense of guilt and remorse. The sense of guilt is one interpretation.

Another is: Satyadas, Raghunath and Jamuna are all three purely imaginary characters created by the author to portray the three conflicting aspects of a single mind: morality, guilt and greed.

Another interpretation: why could Raghunath not have the moral courage to practice transparency and tell Satyadas: “On your previous visit you left behind some gold coins and a ring. I waited a long time for you to return.

Only then I sold them to invest in my business and in building a house. I want to repay you. Let us work out a repayment schedule?” Feeling of guilt and remorse are psychologically paralytic.

In Jhumpa Lahiri’s story “Interpreter of Maladies”, the main character is Mina. She, her husband and three children, an expatriate family, visit India as tourists.

They go to the Konark temple and the nearby caves with a driver-cum-guide who also serves a doctor as an interpreter of what patients say in their language. As her husband and three children go up the hill to visit the caves, Mina stays behind, sitting in a car.

Talking to the interpreter she shares a secret of her life. The second child, a son, is her son, not her husband’s son. Neither her husband nor the child and his father know this fact. She feels uncomfortable to see her husband treat the child in ignorance as his son and continues to behave as usual.

She asks the interpreter to interpret (the hidden meaning of) her ethical “malady”. He asks her: “Is it really pain you feel, or, is it guilt?

Mina’s case can be compared to that of Tolstoy’s Anna Karenina. Anna had thought and with a conscious mind violated marriage. Mina’s act of violating marriage was because of absence of “self-awareness”.

Anna could later say: “Vengeance is mine, and I will repay”. She hadn’t foreseen the eternal error people make imagining that happiness lies in the realisation of desires.

Mina has suffered the “pain” for eight years and may continue to suffer. She is morally weak: her lapse was impulsive, not intentional. She isn’t prepared to reason: “It happened”, free herself from the “false life” she is living, and have courage to make a new beginning.

For a Few Dollar Less -- Dollar Auction Game

Game theory has been much in the news of late, mostly due to the visit to India of John Nash, of A Beautiful Mind fame. Nash was in the country to participate in a conference on game theory, where much was made of its applications in areas like conflict resolution and telecom spectrum auctions.

To managers, cases like these might seem interesting, but they're hardly something they encounter on a regular basis at work. Yet game theory situations do occur constantly, even if they aren't recognised as such. One of the most striking examples of this comes with the dollar auction, a distinctly unsettling variation on classic game theory situations. The dollar auction was first described by game theory pioneer Martin Shubik in a paper he published in 1971. Shubik was trying to incorporate the principle of addiction in a game, which he did by adding a twist to the rules for classic bidding auction. Playing the dollar auction is simple. Bring a group of people together and tell them a fixed sum of money, originally a dollar (but let's say Rs 20) is up for bidding. Anyone can bid what they want, even just fifty paise, and if there's no bid topping it, the winner will get the full Rs 20. But if there’s more than one bid, the person who bids highest pays — and so does the person who bid second highest. The difference between the bids, of course, is that the winner will at least get the Rs 20 in return for his bid, while the second highest bidder also pays but gets absolutely nothing. And bidding can continue indefinitely, until no one is willing to top the last bid. Shubik wrote that the dollar auction is best played with a large crowd: "Furthermore, experience has indicated that the best time is during a party when spirits are high and the propensity to calculate does not settle in until at least two bids have been made. Once that happens, the auction very rapidly goes out of control. Since the second highest bidder always loses — and loses totally — it always seems in his interest to top the last bid. If the top two bids are Rs 5 and Rs 4, for the winner it means at least he gets Rs 15, but for the second highest bidder it's a straight Rs 4 loss. It's hardly surprising then that he’ll bid Rs 6 and now the positions are reversed. For him it means he gets Rs 14, while the other bidder loses Rs 5. Very rapidly with dollar auctions one reaches the point where one is bidding the auction amount. At Rs 20 the top bidder is not making any gain, but at least he's avoiding a loss. The problem, of course, is that the second bidder feels the same way. At this moment in the game, it's usually reported there is a momentary pause — and then the second bidder bids higher than the auction amount. At Rs 21 he's losing Rs 1, but he's better off than the other bidder who's losing the full Rs 20. Once this psychological point is breached, dollar auctions usually go spectacularly out of control. The two bidders — after a point it’s nearly always two bidders battling it out (and anecdotal evidence indicates the bidders are usually male!) — keep topping each other in frenzy, even though now there’s no gain for either, just a relatively smaller loss for the 'winner'. The contest only ends when one player finally drops out, usually having lost far more than he anticipated. One actual example of a dollar auction being played, for a $100 stake, ended with a final bid of $3,000! The dollar auction may seem like the sort of insanity that would never be encountered in real life. In fact, says Robert Weber, professor of management and decision sciences at Kellogg University, it happens all the time. "I teach the dollar auction in my course as an example of how disputes can easily go out of control in companies." A common example is with strikes. Management and unions get into a dispute and it rapidly goes out of control because neither can bring themselves to step down and lose face. And a refusal to lose face is one of the essential factors behind the dollar auction. Game theory shows that the strategy for a dollar auction is probably just not to take part, since taking part leads to unprofitable escalation. Yet stepping down is seen as an unacceptable loss of face, so people go ahead and make that second bid — and then face the consequences. So who wins in a dollar auction? "A dollar auction is a war of attrition, and is ultimately won by whoever has the larger resources and becomes willing to commit them," says Weber. Yet, as in all wars of attrition, the victory can become an increasingly dubious one if the cost paid by the winner is almost as much as the loser's. "The best way to play a dollar auction might be to make a realistic assessment of the resources one can commit, or to fix a period for how long you will play," says Weber. And once you reach that limit, you walk away, regardless of how much money — or face — you have lost.

Management will argue that this is a strategy of defeat in negotiating with a union. In a vicious sort of way, the dollar auction can be an equaliser, favouring weaker parties who are willing to go to the max, because they have nothing else to lose. Would a Margaret Thatcher have defeated the unions if she had followed a dollar auction strategy and backed down? But one point with game theory is that rules change over games, and the same is true with union-management negotiation. A union can use a dollar auction strategy and win once, twice, maybe three times. But over time, the balance of power shifts, and the management becomes more desperate. Thatcher calculated the country was becoming ungovernable because of strikes, so she could risk chaos anyway by staging a showdown. She did, and she won.

Dollar auctions often crop up in project development as well. A management invests money in a project, which then requires more money. The management may not want to put in more, but if they pull the plug the earlier investment is wasted. So they pump in more, which raises their involvement — they are essentially playing the dollar auction against themselves. This has been called the Concorde Fallacy, after the way the British and French government kept pouring money into the prestigious project for a supersonic airliner, long after it was quite evident that even if technically successful, the project was not commercially viable.

Weber points out that the dollar auction crops up in the most unexpected contexts. "Biologists have found it in nature," he says. "It's when male deer getting into confrontations to win mates, or with some types of birds when the males compete to build increasingly elaborate nests to entice females." And deer can show a better understanding of the dollar auction than many people, he notes. They confront each other to display their resources — like antlers — and the weaker one backs off and leaves without fighting. That's one way of coming out of a dollar auction. "People often assume that game theory gives them ideal solutions," says Weber. "In fact the biggest benefit with game theory is that it can help you recognize when you're getting into a type of game with particular outcomes. Having recognised that, you can then alter the rules before you get into the game to prevent that happening."

It's an insight that is probably most relevant with dollar auctions. If you see yourself getting into a dollar auction situation, just walk away without making that second bid.

Science and Complexity

SCIENCE has led to a multitude of results that affect men's lives. Some of these results are embodied in mere conveniences of a relatively trivial sort. Many of them, based on science and developed through technology, are essential to the machinery of modern life. Many other results, especially those associated with the biological and medical sciences, are of unquestioned benefit and comfort. Certain aspects of science have profoundly influenced men's ideas and even their ideals. Still other aspects of science are thoroughly awesome.

How can we get a view of the function that science should have in the developing future of man? How can we appreciate what science really is and, equally important, what science is not? It is, of course, possible to discuss the nature of science in general philosophical terms. For some purposes such a discussion is important and necessary, but for the present a more direct approach is desirable. Let us, as a very realistic politician used to say, let us look at the record. Neglecting the older history of science, we shall go back only three and a half centuries and take a broad view that tries to see the main features, and omits minor details. Let us begin with the physical sciences, rather than the biological, for the place of the life sciences in the descriptive scheme will gradually become evident.

Problems of Simplicity

Speaking roughly, it may be said that the seventeenth, eighteenth, and nineteenth centuries formed the period in which physical science learned variables, which brought us the telephone and the radio, the automobile and the airplane, the phonograph and the moving pictures, the turbine and the Diesel engine, and the modern hydroelectric power plant.

The concurrent progress in biology and medicine was also impressive, but that was of a different character. The significant problems of living organisms are seldom those in which one can rigidly maintain constant all but two variables. Living things are more likely to present situations in which a half-dozen, or even several dozen quantities are all varying simultaneously, and in subtly interconnected ways. Often they present situations in which the essentially important quantities are either non-quantitative, or have at any rate eluded identification or measurement up to the moment. Thus biological and medical problems often involve the consideration of a most complexly organized whole. It is not surprising that up to 1900 the life sciences were largely concerned with the necessary preliminary stages in the application of the scientific method-preliminary stages which chiefly involve collection, description, classification, and the observation of concurrent and apparently correlated effects. They had only made the brave beginnings of quantitative theories, and hardly even begun detailed explanations of the physical and chemical mechanisms underlying or making up biological events.

To sum up, physical science before 1900 was largely concerned with two-variable problems of simplicity; whereas the life sciences, in which these problems of simplicity are not so often significant, had not yet become highly quantitative or analytical in character.

Problems of Disorganized Complexity

Subsequent to 1900 and actually earlier, if one includes heroic pioneers such as Josiah Willard Gibbs, the physical sciences developed an attack on nature of an essentially and dramatically new kind. Rather than study problems which involved two variables or at most three or four, some imaginative minds went to the other extreme, and said: "Let us develop analytical methods which can deal with two billion variables." That is to say, the physical scientists, with the mathematicians often in the vanguard, developed powerful techniques of probability theory and of statistical mechanics to deal with what may he called problems of disorganized complexity.

This last phrase calls for explanation. Consider first a simple illustration in order to get the flavor of the idea. The classical dynamics of the nineteenth century was well suited for analyzing and predicting the motion of a single ivory ball as it moves about on a billiard table. In fact, the relationship between positions of the ball and the times at which it reaches these positions forms a typical nineteenth-century problem of simplicity. One can, but with a surprising increase in difficulty, analyze the motion of two or even of three balls on a billiard table. There has been, in fact, considera~e study of the mechanics of the standard game of billiards. But, as soon as one tries to analyze the motion of ten or fifteen balls on the table at once, as in pool, the problem becomes unmanageable, not because there is any theoretical difficulty, but just because the actual labor of dealing in specific detail with so many variables turns out to be impracticable.

Imagine, however, a large billiard table with millions of balls rolling over its surface, colliding with one another and with the side rails. The great surprise is that the problem now becomes easier, for the methods of statistical mechanics are applicable. To be sure the detailed history of one special ball can not be traced, but certain important questions can be answered with useful precision, such as: On the average how many balls per second hit a given stretch of rail? On the average how far does a ball move before it is hit by some other ball? On the average how many impacts per second does a ball experience?

Earlier it was stated that the new statistical methods were applicable to problems of disorganized complexity. How does the word "disorganized" apply to the large billiard table with the many balls? It applies hecu~ise the methods of statistical mechanics are valid only when they are distributed, in their positions and motions, in a helter-skelter, that is to say a disorganized, way. For example, the statistical methods would not apply if someone were to arrange the balls in a row parallel to one side rail of the table, and then start them all moving in precisely parallel paths perpendicular to the row in which they stand. Then the balls would never collide with each other nor with two of the rails, and one would not have a situation of disorganized complexity.

From this illustration it is clear what is meant by a problem of disorganized complexity. It is a problem in which the number of variables Is very large, and one in which each of the many variables has a behavior which is individually erratic, or perhaps totally unknown. However, in spite of this helter-skelter, or unknown, behavior of all the individual variables, the system as a whole possesses certain orderly and analyzable average properties.

A wide range of experience comes under the label of disorganized complexity. The method applies with increasing precision when the number of variables increases. It applies with entirely useful precision to the experience of a large telephone exchange, in predicting the average frequency of calls, the probability of overlapping calls of the same number, etc. It makes possible the financial stability of a life insurance company. Although the company can have no knowledge whatsoever concerning the approaching death of any one individual, it has dependable knowledge of the average frequency with which deaths will occur.

This last point is interesting and important. Statistical techniques are not restricted to situations where the scientific theory of the individual events is very well known, as in the billiard example where there is a beautifully precise theory for the impact of one ball on another. This technique can also be applied to situations, like the insurance example, where the individual event is as shrouded in mystery as is the chain of complicated and unpredictable events associated with the accidental death of a healthy man.

The examples of the telephone and insurance companies suggests a whole array of practical applications of statistical techniques based on disorganized complexity. In a sense they are unfortunate examples, for they tend to draw attention away from the more fundamental use which science makes of these new techniques. The motions of the atoms which form all matter, as well as the motions of the stars which form the universe, come under the range of these new techniques. The fundamental laws of heredity are analyzed by them. The laws of thermodynamics, which describe basic and inevitable tendencies of all physical systems, are derived from statistical considerations. The entire structure of modem physics, our present concept of the nature of the physical universe, and of the accessible experimental facts concerning it rest on these statistical concepts. Indeed, the whole question of evidence and the way in which knowledge can be inferred from evidence are now recognized to depend on these same statistical ideas, so that probability notions are essential to any theory of knowledge itself.

Problems of Organized Complexity

This new method of dealing with disorganized complexity, so powerful an advance over the earlier two-variable methods, leaves a great field untouched. One is tempted to oversimplify, and say that scientific methodology went from one extreme to the other-from two variables to an astronomical number — and left untouched a great middle region. The importance of this middle region, moreover, does not depend primarily on the fact that the number of variables involved is moderate — large compared to two, but small compared to the number of atoms in a pinch of salt. The problems in this middle region, in fact, will often involve a considerable number of variables. The really important characteristic of the problems of this middle region, which science has as yet little explored or conquered, lies in the fact that these problems, as contrasted with the disorganized situations with which statistics can cope, show the essential feature of organization. In fact, one can refer to this group of problems as those of organized complexity.

What makes an evening primrose open when it does? Why does salt water fail to satisfy thirst? Why can one particular genetic strain of microorganism synthesize within its minute body certain organic compounds that another strain of the same organism cannot manufacture? Why is one chemical substance a poison when another, whose molecules have just the same atoms but assembled into a mirror-Image pattern, is completely harmless? Why does the amount of manganese in the diet affect the maternal instinct of an animal? What is the description of aging in biochemical terms? What meaning is to be assigned to the question:

Is a virus a living organism? What is a gene, and how does the original genetic constitution of a living organism express itself in the developed characteristics of the adult? Do complex protein molecules "know how" to reduplicate their pattern, and is this an essential clue to the problem of reproduction of living creatures? All these are certainly complex problems, but they are not problems of disorganized complexity, to which statistical methods hold the key. They are all problems which involve dealing simultaneously with a sizable number of factors which are interrelated into an organic whole. They are all, in the language here proposed, problems of organized complexity.

On what does the price of wheat depend?This too is a problem of organized complexity. A very substantial number of relevant variables is involved here, and they are all interrelated in a complicated, but nevertheless not in helter-skelter, fashion.

How can currency be wisely and effectively stabilized? To what extent is it safe to depend on the free interplay of such economic forces as supply and demand? To what extent must systems of economic control be employed to prevent the wide swings from prosperity to depression? These are also obviously complex problems, and they too involve analyzing systems which are organic wholes, with their parts in close interrelation.

How can one explain the behavior pattern of an organized group of persons such as a labor union, or a group of manufacturers, or a racial minority? There are clearly many factors involved here, but it is equally obvious that here also something more is needed than the mathematics of averages. With a given total of national resources that can be brought to bear, what tactics and strategy will most promptly win a war, or better: what sacrifices of present selfish interest will most effectively con-tribute to a stable, decent. and peaceful world?

These problems-and a wide range of similar problems in the biological, medical, psychological, economic, and political sciences-are just too complicated to yield to the old nineteenth~century techniques which were so dramatically successful on two-, three-, or four-variable problems of simplicity. These new problems, moreover, cannot be handled with the statistical techniques so effective in describing average behavior in problems of disorganized complexity.

These new problems, and the future of the world depends on many of them, requires science to make a third great advance, an advance that must be even greater than the nineteenth~century conquest of problems of simplicity or the twentieth~century victory over problems of disorganized complexity. Science must, over the next 50 years, learn to deal with these problems of organized complexity.

Is there any promise on the horizon that this new advance can really be accomplished? There is much general evidence, and there are two recent instances of especially promising evidence. The general evidence consists in the fact that, in the minds of hundreds of scholars all over the world, important, though necessarily minor, progress is already being made on such problems. As never before, the quantitative experimental methods and the mathematical analytical methods of the physical sciences are being applied to the biological, the medical, and even the social sciences. The results are as yet scattered, but they are highly promising. A good illustration from the life sciences can be seen by a comparison of the present situation in cancer research with what it was twenty-five years ago. It is doubtless true that we are only scratching the surface of the cancer problem, but at least there are now some tools to dig with and there have been located some spots beneath which almost surely there is pay-dirt. We know that certain types of cancer can be induced by certain pure chemicals. Something is known of the inheritance of susceptibility to certain types of cancer. Million-volt rays are available, and the even more intense radiations made possible by atomic physics. There are radioactive isotopes, both for basic studies and for treatment. Scientists are tackling the almost incredibly complicated story of the biochemistry of the aging organism. A base of knowledge concerning the normal cell is being established that makes it possible to recognize and analyze the pathological cell. However distant the goal, we are now at last on the road to a successful solution of this great problem.

In addition to the general growing evidence that problems of organized complexity can be successfully treated, there are at least two promising bits of special evidence. Out of the wickedness of war have come two new developments that may well be of major importance in helping science to solve these complex twentieth-century problems.

The first piece of evidence is the wartime development of new types of electronic computing devices. These devices are, in flexibility and capacity, more like a human brain than like the traditional mechanical computing device of the past. They have memories in which vast amounts of information can be stored. They can be "told" to carry out computations of very intricate complexity, and can be left unattended while they go forward automatically with their task. The astounding speed with which they proceed is illustrated by the fact that one small part of such a machine, if set to multiplying two ten-digit numbers, can perform such multiplications some 40,000 times faster than a human operator can say 'Jack Robinson." This combination of flexibility, capacity, and speed makes it seem likely that such devices will have a tremendous impact on science. They will make it possible to deal with problems which previously were too complicated, and, more importantly, they will justify and inspire the development of new methods of analysis applicable to these new problems of organized complexity.

The second of the wartime advances is the "mixed-team" approach of operations analysis. These terms require explanation, although they are very familiar to those who were concerned with the application of mathematical methods to military affairs.

As an illustration, consider the over-all problem of convoying troops and supplies across the Atlantic. Take into account the number and effectiveness of the naval vessels available, the character of submarine attacks, and a multitude of other factors, including such an imponderable as the dependability of visual watch when men are tired, sick, or bored. Considering a whole mass of factors, some measurable and some elusive, what procedure would lead to the best over-all plan, that is, best from the combined point of view of speed, safety, cost, and so on? Should the convoys be large or small, fast or slow? Should they zigzag and expose themselves longer to possible attack, or dash in a speedy straight line? How are they to be organized, what defenses are best, and what organization and instruments should be used for watch and attack?

The attempt to answer such broad problems of tactics, or even broader problems of strategy, was the job during the war of certain groups known as the operations analysis groups. Inaugurated with brilliance by the British, the procedure was taken over by this country, and applied with special success in the Navy's anti-submarine campaign and in the Army Air Forces. These operations analysis groups were, moreover, what may be called mixed teams. Although mathematicians, physicists, and engineers were essential, the best of the groups also contained physiologists, biochemists, psychologists, and a variety of representatives of other fields of the biochemical and social sciences. Among the outstanding members of English mixed teams. for example, were an endocrinologist and an X-ray crystallographer. Under the pressure of war, these mixed teams pooled their resources and focused all their different insights on the common problems. It was found, in spite of the modern tendencies toward intense scientific specialization, that members of such diverse groups could work together and could form a unit which was much greater than the mere sum of its parts. It was shown that these groups could tackle certain problems of organized complexity, and get useful answers.

It is tempting to forecast that the great advances that science can and must achieve in the next fifty years will be largely contributed to by voluntary mixed teams, somewhat similar to the operations analysis groups of war days, their activities made effective by the use of large, flexible, and highspeed computing machines. However, it cannot be assumed that this will be the exclusive pattern for future scientific work, for the atmosphere of complete intellectual freedom is essential to science. There will always, and properly, remain those scientists for whom intellectual freedom is necessarily a private affair. Such men must, and should, work alone. Certain deep and imaginative achievements are probably won only in such a way. Variety is, moreover, a proud characteristic of the American way of doing things. Competition between all sorts of methods is good. So there is no intention here to picture a future in which all scientists are organized into set patterns of activity. Not at all. It is merely suggested that some scientists will seek and develop for themselves new kinds of collaborative arrangements; that these groups will have members drawn from essentially all fields of science; and that these new ways of working, effectively instrumented by huge computers, will contribute greatly to the advance which the next half century will surely achieve in handling the complex, but essentially organic, problems of the biological and social sciences.

The Boundaries of Science

Let us return now to our original questions. What is science? What is not science? What may be expected from science?

Science clearly is a way of solving problems-not all problems, but a large class of important and practical ones. The problems with which science can deal are those in which the predominant factors are subject to the basic laws of logic, and are for the most part measurable. Science is a way of organizing reproducible knowledge about such problems; of focusing and disciplining imagination; of weighing evidence; of deciding what is relevant and what is not; of impartially testing hypotheses; of ruthlessly discarding data that prove to be inaccurate or inadequate; of finding, interpreting, and facing facts, and of making the facts of nature the servants of man.

The essence of science is not to be found in its outward appearance, in its physical manifestations; it is to be found in its inner spirit. That austere but exciting technique of inquiry known as the scientific method is what is important about science. This scientific method requires of its practitioners high standards of personal honesty, open-mindedness, focused vision, and love of the truth. These are solid virtues, but science has no exclusive lien on them. The poet has these virtues also, and often turns them to higher uses.

Science has made notable progress in its great task of solving logical and quantitative problems. Indeed, the successes have been so numerous and striking, and the failures have been so seldom publicized, that the average man has inevitably come to believe that science is just about the most spectacularly successful enterprise man ever launched. The fact is, of course, that this conclusion is largely justified.

Impressive as the progress has been, science has by no means worked itself out of a job. It is soberly true that science has, to date, succeeded in solving a bewildering number of relatively easy problems, whereas the hard problems, and the ones which perhaps promise most for man's future, lie ahead.

We must, therefore, stop thinking of science in terms of its spectacular successes in solving problems of simplicity. This means, among other things, that we must stop thinking of science in terms of gadgetry. Above all, science must not be thought of as a modern improved black magic capable of accomplishing anything and everything.

Every informed scientist, I think, is confident that science is capable of tremendous further contributions to human welfare. It can continue to go forward in its triumphant march against physical nature, learning new laws, acquiring new power of forecast and control, making new material things for man to use and enjoy. Science can also make further brilliant contributions to our understanding of animate nature, giving men new health and vigor, longer and more effective lives, and a wiser understanding of human behavior. Indeed, I think most informed scientists go even further and expect that the precise, objective, and analytical techniques of science will find useful application in limited areas of the social and political disciplines.

There are even broader claims which can be made for science and the scientific method. As an essential part of his characteristic procedure, the scientist insists on precise definition of terms and clear characterization of his problem. It is easier, of course, to define terms accurately in scientific fields than in many other areas. It remains true, however, that science is an almost overwhelming illustration of the effectiveness of a well-defined and accepted language, a common set of ideas, a common tradition. The way in which this universality has succeeded in cutting across barriers of time and space, across political and cultural boundaries, is highly significant. Perhaps better than in any other intellectual enterprise of man, science has solved the problem of communicating ideas, and has demonstrated the world-wide cooperation and community of interest which then inevitably results.

Yes, science is a powerful tool, and it has an impressive record. But the humble and wise scientist does not expect or hope that science can do everything. He remembers that science teaches respect for special competence, and he does not believe that every social, economic, or political emergency would be automatically dissolved if "the scientists" were only put into control. He does not-with a few aberrant exceptions~expect science to furnish a code of morals, or a basis for esthetics. He does not expect science to furnish the yardstick for measuring, nor the motor for controlling, man's love of beauty and truth, his sense of value, or his convictions of faith. There are rich and essential parts of human life which are alogical, which are immaterial and non-quantitative in character, and which cannot be seen under the microscope, weighed with the balance, nor caught by the most sensitive microphone.

If science deals with quantitative problems of a purely logical character, if science has no recognition of or concern for value or purpose, how can modern scientific man achieve a balanced good life, in which logic is the companion of beauty, and efficiency is the partner of virtue:

In one sense the answer is very simple: our morals must catch up with our machinery. To state the necessity, however, is not to achieve it. The great gap, which lies so forebodingly between our power and our capacity to use power wisely, can only be bridged by a vast combination of efforts. Knowledge of individual and group behavior must be improved. Communication must be improved between peoples of different languages and cultures, as well as between all the varied interests which use the same language, but often with such dangerously differing connotations. A revolutionary advance must be made in our understanding of economic and political factors. Willingness to sacrifice selfish short-term interests, either personal or national, in order to bring about long-term improvement for all must be developed.

None of these advances can be won unless men understand what science really is; all progress must be accomplished in a world in which modern science is an inescapable, ever-expanding influence.

fin

"Mathematical reasoning may be regarded rather schematically as the exercise of a combination of two faculties, which we may call intuition and ingenuity . . . . The activity of the intuition consists in making spontaneous judgements which are not the result of conscious trains of reasonings."

ALAN TURING

"Alan Turing the Enigma", New York:Simon & Schuster, 1983, p.144.
“ચા બગડી એની સવાર બગડી.
દાળ બગડી એનો દિવસ બગડ્યો,
સાસુ બગડી એની જિંદગી બગડી.”

આ ત્રણેયમાં ચકાચૌંધ કરી દે એવું સામ્ય છે, ત્રણેય પડ્યાં પડ્યાં ઊકળે! ઊકળવું એ જ એમનો સંદેશ. ઊકળે નહિ ત્યાં સુધી જામે ય નહિ. પરફોર્મન્સ જ ના આપે. ઊકળે તો જ પરસનાલીટીમાં નિખાર આવે. નિખાર એટલે કેવો? ચા ઊકળે તો લાલ થાય, દાળ ઊકળે તો પીળી થાય અને સાસુ ઊકળે તો … લાલ પીળી થાય ! ( આ ત્રણેયના કલર ન પકડાય તો ખામી ચૂલામાં સમજવી! ) એક સવાર બગાડે, બીજી દિવસ બગાડે, ત્રીજી જિંદગી બગાડે. ચાની ચૂસકી, દાળનો સબડકો અને સાસુનો ફડકો ! આ ત્રણનું કોમ્બીનેશન જુઓ ! ત્રણેય સ્ત્રી જાતિ, અને સુધારવું – બગાડવું એના હાથમાં.
જય માતાદી…. જય માતાદી…!

Murphy's Laws

Law of Mechanical Repair:

After your hands become coated with grease, your nose will begin to itch

Law of the Workshop:
Any tool, when dropped, will roll to the least accessible corner.

Law of Probability:
The probability of being watched is directly proportional to the stupidity of your act.

Law of the Telephone:
If you dial a wrong number, you never get a busy signal.

Law of the Alibi:
If you tell the boss you were late for work because you had a flat tire, the very next morning you will have a flat tire.

Variation Law:
If you change lines (or traffic lanes), the one you were in will start to move faster than the one you are in now (works every time).

Law of the Bath:
When the body is fully immersed in water, the telephone rings.

Law of Close Encounters:
The probability of meeting someone you know increases when you are with someone you don’t want to be seen with.

Law of the Result:
When you try to prove to someone that a machine won’t work, it will.

Law of Biomechanics:
The severity of the itch is inversely proportional to the reach.

Law of the Theatre:
At any event, the people whose seats are furthest from the aisle arrive last.

Law of Coffee:
As soon as you sit down to a cup of hot coffee, your boss will ask you to do something which will last until the coffee is cold.

Law of Lockers:
If there are only two people in a locker room, they will have adjacent lockers.

Law of Rugs/Carpets:
The chances of an open-faced jelly sandwich landing face down on a floor covering are directly correlated to the newness and cost of the carpet/rug.

Law of Location:
No matter where you go, there you are.

Law of Logical Argument:
Anything is possible if you don’t know what you are talking about.

Shoe Law:
If the shoe fits, it’s ugly.

Obsolescency Law:
As soon as you find a product that you really like, they will stop making it.